SHIPPING + RETURNS

ORDER PROCESSING

We can take up to 5 business days to process your order. Orders are not processed on the weekends. *Please note during new releases and sale periods there may be a longer processing time.  

GIFTS & NON-MATCHING ADDRESSES

We only ship credit card orders to the billing address on file with the card company.
If your order is a gift, please use PayPal as the method of payment. 

SALES TAX

Sales tax is charged for all orders shipped inside of New York. New York sales tax is 8.75%. There is no sales tax charged for all orders shipped outside of New York. 

SHIPPING

USA - We ship orders via USPS. Please allow 1-5 business days for shipping. 

INTERNATIONAL - We ship orders via USPS. All shipments will have tracking number provided. Please allow 3-10 business days for shipping. *International orders are subject to Duties & Taxes by the destination country’s government. Everyone Sucks But Us is not responsible for these charges or fees.

REFUND POLICY

We accept returns for EXCHANGE or STORE CREDIT ONLY up to 14 days from the delivery date. Returns will only be accepted if clothing is unworn with all tags attached. Please email us@esbunyc.com with details on exchanging your item. Customers will be responsible for return shipping to ES/BU. Once received, your exchange will be shipped free of charge.

We want you to be completely satisfied with your order. If you’re not, let us know at us@esbunyc.com and we’ll make it right.